Introducing MAG’s Nationwide Service Support

At MAG, we take pride in our commitment to providing award-winning service support across various sectors, including healthcare, hospitality, and the public sector.

Our team of skilled engineers, all of whom have undergone rigorous factory training, are strategically located near major cities throughout the UK. With operations running 365 days a year, we are dedicated to keeping your equipment in optimal condition. Here’s a glimpse of the comprehensive support we offer:

  1. General Service Every 6 to 12 Months: Regular maintenance is essential to ensure the smooth operation of your equipment. Our engineers are well-equipped to perform general service checks, ensuring that your machinery continues to function efficiently.
  2. Deep Clean with Health & Safety Checks: We prioritize not only the performance but also the safety of your equipment. Our deep cleaning services include thorough health and safety inspections to identify and address any potential concerns.
  3. Preventative Maintenance Visit (PMV): Prevention is often more cost-effective than repair. Our preventative maintenance visits are designed to proactively address any issues before they become major problems, ultimately extending the lifespan of your equipment.
  4. Duct Cleaning and Fire Prevention: We understand the importance of fire safety, especially in sectors like healthcare and hospitality. Our services include duct cleaning and fire prevention measures to keep your facilities safe.
  5. Annual Gas Safe Certificates: For those with gas appliances, we offer annual gas safe certificates to ensure compliance with safety regulations and the continued safe operation of your equipment.

Regular servicing isn’t just about fixing problems when they arise; it’s about preventing them in the first place. Our comprehensive service support helps you prevent faults, enhance efficiency, and prolong the life of your valuable equipment.



Q: How often should I schedule general service for my equipment?

A: We recommend scheduling general service every 6 to 12 months, depending on the type and usage of your equipment. This regular maintenance helps prevent issues and keeps your machinery running smoothly.

Q: What is included in the deep clean service?

A: Our deep clean service not only involves thorough cleaning of your equipment but also includes health and safety checks to ensure everything is operating safely. It’s a comprehensive maintenance package to keep your machines in top condition.

Q: What are the benefits of preventative maintenance visits (PMV)?

A: Preventative maintenance visits are designed to catch and address potential issues before they become major problems. This proactive approach helps you avoid costly repairs, downtime, and extends the lifespan of your equipment.

Q: Do you provide services for gas appliances?

A: Yes, we offer annual gas safe certificates for those with gas appliances. This ensures compliance with safety regulations and the continued safe operation of your equipment.

Q: How can I schedule a service visit with your engineers?

A: To schedule a service visit, you can reach out to us via email at or call us at 01422 553366. Our team will assist you in setting up an appointment with one of our skilled engineers.

Q: Can you check when my machines were last serviced?

A: Absolutely! We’re more than happy to check our records to find out when your machines were last serviced. This proactive approach helps ensure that your equipment receives timely attention.

Q: What if I’ve already had maintenance done this year?

A: If your maintenance needs have already been taken care of this year, We’re here to support you whenever you need us, and our goal is to provide peace of mind and reliability for your equipment.

If you have any more questions or specific concerns, please don’t hesitate to contact our team, and we’ll be delighted to assist you further.


Phil Sharp

About Phil Sharp

Phil has worked as a commercial laundry engineer across Bristol, Cornwall and Devon for over 15 years. His hands on approach and experience with various brands of industrial washing machines makes him an expert in everything laundry. Hear what he has to say and get in touch with any questions, we'd be happy to help you.

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