When it comes to service, we constantly exceed expectations while sustaining our reputation for innovation

We provide a highly professional yet personal approach in every situation through ongoing development within the company.

At MAG, we understand how important it is to your business to have reliable equipment and that any downtime can cause serious business problems. Our packages start at £25 per month and include all labor and all parts. We have a highly experiences team of laundry engineers and a seven-day cover, with a 24/7 helpline. You can call our service department for free on 0800 0288 525, seven days a week, 365 days a year. We ensure all calls go through to an operative, with no answer machine service, so you’re never waiting for a callback.

Service call out charges.

We understand how frustrating it can be when your equipment stops working. From as little as £135 + VAT we can attend your site to look at breakdowns for the majority of commercial laundry machines within the UK. Where ever you are in the country one of our service colleagues will be on hand to book you in with one of our engineers.

Maintenance contracts

Has your warranty expired? Want to avoid unexpected bills? Take out a maintenance contract on your machine to cover the cost of Call outs, Labour and Parts*. From £35 per machine, it’s a no-brainer!

Commercial Laundry Installations

Need an installation? We fit machines in all types of businesses; from full launderettes to small care homes our team of engineers is available to fit your new or existing kit. Let us come and assess your site to discuss the best options for your installation. Our installation experts are a plethora of knowledge and want to share this.

Engineer response times

We endeavor to respond the same day, next day. With our M.A.G equipment, error codes are displayed when the machine develops a fault, which is the reason why our first-time fix rate is so high. Call today to get the earliest available time slot.
Reprogramming and equipment modifications. We can create personalized programs and modify machines upon request. Whether you are a football club, stables or health service we understand that everyone’s business needs are different. From time to time you may find that your machine requires modifying to suit the environment, it’s being held in. From switching the door around to open the opposite way to extending the reset cables, MAG’s engineers can come up with a solution for your needs.

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Areas Covered:

Bath Birmingham Bradford Brighton Hove Bristol Cambridge Canterbury Carlisle Chester Chichester Coventry Derby Durham Ely Exeter Gloucester Hereford Kingston upon Hull Lancaster Leeds Leicester Lichfield Lincoln Liverpool City of London Manchester Newcastle upon Tyne Norwich Nottingham Oxford Peterborough Plymouth Portsmouth Preston Ripon Salford Salisbury Sheffield Southampton St Albans Stoke-on-Trent Sunderland Truro Wakefield Wells Westminster Winchester Wolverhampton Worcester York

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