Purchased two commercial machines. Excellent communication throughout. After having problems with one machine, engineer provided help remotely in conjunction with our local electrician. Cannot fault the service provided. Thank you.

We have found MAG very easy to work with: clear communication and polite staff.

I recently ordered and I couldn’t be happier. Bigger and better than I expected! What really impressed me was the customer service, they were incredibly helpful and responsive to my questions. It’s rare to find such dedication to customer satisfaction. I highly recommend MAG to anyone looking for something reliable and great value. Five stars all the way!

Quality service! Thanks so much x

My second order with Mag laundry equipment and more than happy to recommend them! Dan the man has been a super star from start to finish

Couldn’t have received better help and assistance from James and all at MAG who helped. Quality of machines are great and fully operational. Would recommend to all. Thank you

First time using MAG for our washer and dryer services on site. Everything went very smoothly and Richard was helpful and gave us tips about using our machines. Would recommend.

Really efficient service excellent lads that came to fit it would highly recomend

Cannot fault the level of support, service and efficiency throughout the process from purchase to delivery. Absolutely excellent.

Dealing with MAG has been amazing fromStart to Finish. Gavin is sales has been great and worked with us every step of the way and we didn’t even shop around MAG were that good. The whole team from Vicki, Rebecca, Jade and James have been amazing. This company really cares about its customers and I never dealt with such a company that’s is so customer focused. Nathan at LCI who did the installation continues that same ethos as MAG and has been so helpful with our trades prior to installation and throughout the install too. 5 star from start to finish. Highly recommend for your laundry equipment thanks Shaun and Kay - The Cleaner Moray

We are a Housing Co-operative and we recently purchased 3 MAG Washing Machines. We were really impressed with the service from start to finish, from the initial ordering to the installation. We found them to be very professional and thorough and the whole process ran very smoothly. The machines are also very sleek and modern looking and very quiet on a spin cycle. We will definately be looking at purchasing Dryer's from them in the future. We would 100% recommend MAG without any hesitation.

Very quick service and helpful staff

From the very first contact I had with Stephanie, it has been very good. Considering it is the first time I've had to buy industrial machines,She explained everything about the machines and also understood the time it will take for a purchase due to the processes I have to go through before I could make a purchase. the engineer also explained everything about the installation processes to my team.So good experience all round dealing with MAG

Kevin came to install our new Ironer. It wasn't a straightforward installation and it involved a fair bit of head scratching to come up with a solution to suit us. Once the plan was agreed the installation was smooth and efficient. By the end of the day we were up and ironing away! Thank you to Kevin and the MAG team.

First class service in getting our tumble drying working again. The service technician displayed great tenacity in finding and fixing the fault without delay. Easy process from our first call to completion of the job.

Been a great experience dealing with James, nothing was too much trouble and he was patient whilst I sorted things my side .a great serviceWould definitely recommend the company a truly first class service

1st class service today e mailed this morning and an engineer was here within the hour. Mark (the engineer) was amazing. Polite helpful and a credit to your company.

I contacted James at MAG Equipment a few months ago to obtain a quote for a new dosing unit and detergents as I felt our end washing results should have been better. I also obtained other quotes.James was always available to speak to, explained what their detergents are capable of and how the installation would be undertaken. He arranged for one of the installers to visit the unit, carry out a survey and answer any questions I might have.I accepted his quote and the work was arranged to be completed by two installation men over a weekend which didn't affect our production which was a real bonus. Whilst the installation took place both men explained what was happening and answered any questions I had. Very professional.We have been running with the new detergents and the new dosing units set up for just over a week and we can already see a big improvement in our results. I have kept in touch with James and found him very informative and helpful throughout the whole process.Its worth mentioning, a few times James hasn't been able to answer the phone his colleague's at MAG have also been very helpful in passing my call on. Not once have I had to ring back which often happens today unfortunately.Bob Smith

Highly recommend Mag Laundry Equipment and I have always found Daniel extremely helpful and responsive on anything that I have needed. Can't speak highly enough of them.

Thrilled to bits with the service from sales to install and all the team inbetween. I’ll certainly return and would encourage others to try MAG

Rebecca is nothing but a god send. We have had issues on and off with our old laundry supplier until MAG came along!The transition of machinery has been seamless, the detergents are far superior to what we have been using, at a fraction of the cost.Team MAG all the way!!

We use MAG laundry equipment within the carehome I manage and can always say hands down that Rebecca is always helpful, she always goes out of her way to help us out. She is our number 1 to go to when we need any help or support.

Needed a couple of Lock fittings on a couple of Dryers. They couldn't come out themselves due to the machines not being commercial units but 3 members of staff went out of their way to help us find and supply the right lock fitting and we installed ourselves with no fuss. Top customer service 👌

Needed some equipment short notice after another company let me down, luckily they still had what I needed and everything worked perfectly, thanks!

MAG Laundry Equipment were MAG-nificent! Amazing products and quick service would be happy to recommend xxx

I honestly can't recommend Danny enough, communication was great, nothing was too much trouble for him and he got the job done. I would 100% recommend to anyone. He's a credit to any business!

Perfect service from the lovely team down at MAG, will definitely use again 👍🏻

The best! I’ve been dealing with Mag Laundry Equipment for over 10 years and during this time I can honestly say they’ve been fantastic. They have always taken care of everything nice and quickly for us, their office staff and engineers are a delight! 100 stars from me ⭐️💯

From the initial enquiry to the final delivery everything has been brilliant. The team went above and beyond and I was very happy with the communication throughout🌟

Professional and great service 👍

Brilliant service

Customer service is great. They go above and beyond to help. Top quality company

Great service 🙂

Excellent team and customer service very happy with my order thank you

I recently purchased some new laundry equipment for my business. I dealt with steph and the service and communication was great. Will be recommending MAG in future.Highly recommend 5 star service

I've been dealing with this company for over 10 years now and have a great relationship with them. Always looking for solutions rather than problems.

Used these guys for my laundrette business (I know we're old hat, but yes we do still exist 😂) with a few of our machines for repairs and maintenance.Speedy attendance, professionally presented and completed the work in a timely manner, along with a welcoming and very reasonable price tag.Will use again

Great service thank you

The knowledge of the customer service team is second to none. Great experience and would highly recommend.